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AusTeacher support

Arrange a teacher or school trial, report a lesson problem, or get help with invitations, planning passes, downloads and Teach-Live. The current invitation-only pilot includes 3014 reviewed primary lessons across 19 subjects. Plan My Week is available for the pilot Mathematics sequence. Other pilot subjects support lesson, day and TRT planning.

Use your own notes for other teaching areas. Account, privacy, billing and refund requests can go directly to private support. Public purchases are closed during this pilot.

Do not include student names, diagnoses, medical information, card numbers or confidential school complaints.

Ask the help assistant

Ask about the invited Reception to Year 6 pilot, available lesson paths, Mathematics week planning, trial passes, downloads, Teach-Live or accounts. The assistant will not ask for card, bank, student, workplace investigation or medical details.

Request support review

Report a broken lesson, request a refund review or send another account issue directly. You can also use the assistant for an immediate answer. Do not include card, bank, student, medical or workplace investigation details.

Support | AusTeacher